1. At the bottom right, select the time.
  2. Select Settings .
  3. At the bottom, select Advanced.
  4. Under "Printing," select Printers.
  5. Next to the name of your printer, select More  and then Edit.
  6. Make sure all your printer information is correct, with no typos or misspellings.

If all your printer info is accurate, try removing and re-adding your printer:

  1. Next to the name of your printer, select More  and then Remove.
  2. Set up your printer again.
Tip: If you still can't print, you may need to update your printer's firmware. Visit your printer manufacturer's website for more information.